The service unit of Fidar Farda Road Construction and Mining Machinery Company provides the repair services needed by customers by using trained and experienced technicians who are technically supported by the engineers of Fidar Farda Company in an organizational structure.
The scope of providing these services includes assembling and setting up machines, performing periodical services, performing PM services, troubleshooting and fixing problems, and performing heavy repairs. The service unit consists of three departments: central repair, field repair and training. It is obvious that the policy of the after-sales service department of this company is to provide warranty services and repairs of Fidar Farda products using original parts and in accordance with international standard procedures and instructions.
The implementation of this policy always guarantees that the devices are ready to work and increase their reliability. In this regard, Fidar Farda has recruited experienced technicians as well as providing standard repair facilities, part of which is as follows: